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KMID : 1031020160220010011
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Quality Improvement in Health Care
2016 Volume.22 No. 1 p.11 ~ p.26
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Trend and Implication of OECD Hospital Performance Project
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Park Choon-Seon
Choi Hyo-Jung
Hwang Soo-Hee
Im Jee-Hye
Kim Kyoung-Hoon
Kim Sun-Min
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Abstract
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The Organization for Economic Cooperation and Development, which has continuously evaluated the performance of healthcare systems, has recently invested much effort into hospital performance measurement. The purpose of this paper is to introduce the hospital performance measurement programs operated by international organizations or at the national level based on the OECD’s hospital performance project. Health Insurance Review & Assessment service (HIRA)’s quality assessment was analyzed based on the analytical framework of the OECD’s hospital performance project. The hospital performance measurement programs of WHO, Canada, Australia, United States and United Kingdom are briefly explored, in view of the conceptual framework, key performance dimensions and indicators that are currently in use. The OECD suggested seven key dimensions of hospital performance: timeliness, efficiency, continuity, effectiveness and appropriateness, staff orientation, patient orientation and safety. The analysis of the quality assessment program of HIRA, which operates 36 diseases and procedures and 347 indicators, shows that the numbers of indicators are relatively small in the areas of safety, patient centeredness and efficiency. Continuity of care and staff orientation are not fully developed also, but the situations are similar in other countries. In conclusion, hospital performance measurement using stable and comprehensive data should be developed to improve overall system performance, and discussions on a conceptual framework that can lay out directions and key performance domains need to take into place.
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KEYWORD
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Hospital performance measurement, Quality of care, Quality assessment, Conceptual framework
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